Privacy policy

Last Updated: 10 December 2025

Roccopelle (“we”, “our”, “us”) operates this website and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

We comply with applicable data protection laws in the United Arab Emirates (UAE), including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.

1. Information We Collect

We collect the following types of personal information when you visit our website or make a purchase:

Personal Information You Provide:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely by third-party payment gateways)

Automatically Collected Information:

  • IP address

  • Browser type

  • Device information

  • Website usage data through cookies and analytics

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send order confirmations and updates

  • Improve our website and services

  • Respond to customer service requests

  • Send marketing emails (only if you opt in)

3. Sharing Your Information

We may share your data with trusted service providers, such as:

  • Payment processors

  • Shipping and logistics partners

  • Email marketing platforms

  • Website analytics services

We do not sell or rent your personal data.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Improve site functionality

  • Analyze website traffic

  • Provide relevant advertisements

You can disable cookies through your browser settings.

5. International Data Transfers

Your information may be transferred outside the UAE for secure processing by trusted third-party services. We ensure adequate protection measures are in place for such transfers.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. User Rights (UAE)

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing communications

To exercise your rights, contact us at:

Email: support@roccopelle.com

8. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or loss.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

11. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Email: roccopelle.com@gmail.com
Brand Name: Roccopelle
Location: Dubai, United Arab Emirates